• Norwood Forum


Information on Services including: Police/Fire/Gas & Electricity/Water/Broadband & Mobiles/Banks/Post Offices and Sorting Offices/Churches
Things change fast, so if you see anything below that doesn't look correct to you, please let us know: info@norwoodforum.org


The Metropolitan Police post regular advice and information updates here. This includes stay at home measures, advice to the vulnerable, and how to avoid being a victim of fraud or scams.


With the increased risks resulting from millions of people now working from home, the London Fire Brigade has published top fire safety tips and other advice on fire prevention. The most common causes of domestic fires are cooking, smoking, electrical items and heating sources. #StayHomeStaySafe  

Gas & Electricity
Comprehensive advice on any issues with your energy supply has been published by ofgem here. What to do if you need to sort out your pre-payment top up, suffer a power cut or gas leak, or are due to have a meter fitted – its all here.

Advice and answers to questions you may have on your water supply and wastewater management during the pandemic have been published by ofwat here. Thames Water have a statement here; read that page first before the individual advice pages on leaks, pressure problems etc.

Broadband & Mobile Networks

Seven tips on managing your usage to ensure everyone can remain online at a time of increased demand, have been published by ofcom here.


Stay aware of possible impacts on your finances and read financial advice published by the FCA here.

Post Offices and Sorting/Delivery Offices

Find your nearest Royal Mail Services here www.royalmail.com/services-near-you#/
You can buy and print at home postage stamps here: www.royalmail.com/downloadapp

The following local Post Offices are open, but opening times continue to change and often at very short notice. PLEASE CHECK THE OPENING TIMES HERE: https://www.postoffice.co.uk/branch-finder 
12 Knights Hill SE27 0HX (update 01.06.20: recently reopened)
1 -39 Norwood Road, SE24 9AA
192 Tulse Hill, London, SW2 3BU
21 Leigham Vale, London SW16 2JH
15 Crown Point, London SE19 3NG
51 – 53 Westow Street, London SE19 3RW

Royal Mail will help deliver coronavirus testing kits to the homes of NHS workers, who will post back their sample into one of 13,000 priority postboxes. Royal Mail will deliver all return samples to the testing lab using Tracked 24 Returns.
These are our local Priority Postboxes:
12 Knights Hill, last collection Monday – Friday 5.30pm, Saturday 12.00noon
4 Windsor Grove, last collection Monday - Friday 5.30pm, Saturday 12.00noon
15 Crown Point Parade, last collection Monday - Friday 5.30pm, Saturday 12.00noon
18 Seeley Drive, last collection Monday - Friday, 5.30pm, Saturday 12.00noon
21 Leigham Drive, last collection Monday - Friday, 5.30pm, Saturday 12.00noon
76 Alleyn Park, last collection Monday - Friday, 5.30pm, Saturday 12.00noon
21 Leigham Vale TSO, last collection Monday - Friday, 5.30pm, Saturday 12.00noon
Westow Street, internal mailbox, last collection 5.30pm
There is no priority mailbox serving Herne Hill or the area between Herne Hill and the South Circular

Local sorting and delivery offices available to drop-off prepaid items and returns:
4 Windsor Grove: Monday, Tuesday, Thursday and Friday 7.00am – 9.00am
76 Alleyn Park: Monday, Tuesday, Thursday and Friday 7.00am – 9.00am
20 Westow Street: Monday, Wednesday and Friday 7.00am – 9.00am

- information will follow shortly