• Norwood Forum

Utilities

EMERGENCY CONTACTS

Electricity:

If you experience a power cut, call 105 free of charge to get help and advice.
Or 0800 316 3105 (free)
Website: https://www.powercut105.com/en/

Gas:

Telephone: 0800 111 999 (free)
Website: https://www.gassaferegister.co.uk/gas-emergency/what-to-do-in-a-gas-emergency/

The National Gas Emergency Service deals with emergency calls from across the UK, 24 hours a day, seven days a week. You will be asked for more information including: 

  • the address or location of the suspected gas escape or gas emergency
  • where the smell is most noticeable
  • how long the smell has been noticeable
  • whether any neighbours are affected
  • your name and phone number
  • any special circumstances or access information
  • is it a high population building?

Water:

Telephone: 0800 316 9800 (free)
Website: https://www.thameswater.co.uk/help/report-a-problem#/view-and-report-problems

To report:

  • A leak or burst pipe
  • An issue at one of our sites such an alarm, an accident, or an intruder
  • Noisy or missing manhole covers